6
minute read
Apr 17, 2025

What open banking will mean for financial inclusion more broadly

Open banking is changing how financial data is used. This article explores its impact on credit access and what it means for financial inclusion in the U.S.

Open banking is reshaping how consumers access and interact with financial services. At its core, it enables individuals to securely share their financial data with third-party providers—unlocking faster, more personalized, and transparent experiences. But beyond convenience and innovation, open banking holds transformative potential in an area many financial institutions are still grappling with: financial inclusion.

In a market where millions of consumers remain underbanked, underserved, or entirely excluded from the traditional credit system, open banking offers a new path forward. By enabling broader data access and removing long-standing structural barriers, it can bring more people into the financial mainstream—if adopted with intention.

The problem

Despite decades of innovation, the U.S. financial system still fails to serve large groups of the population:

  • According to a 2015 Consumer Financial Protection Bureau (CFPB) report, 26 million Americans had no credit history with the three nationwide credit reporting companies. An additional 19 million had credit records that were unscorable due to insufficient or stale information. This makes it difficult for this population to access loans, credit cards, or even rental housing.

  • Around 4% of U.S. households are unbanked, and around 14% are underbanked, relying on payday loans or check cashers instead of mainstream banking services (FDIC).

  • Immigrants, gig workers, students, and low-income individuals often fall through the cracks of a credit system built around long-established financial footprints.

The traditional credit infrastructure rewards stability—but it punishes flexibility, informality, and non-traditional financial behavior. For millions, this creates a catch-22: you need credit to build credit, but you can’t get credit without it.

Open banking’s promise

Open banking turns this paradigm on its head. By allowing individuals to share their financial data—such as bank transactions, income patterns, or payment histories—with lenders and service providers, it expands the definition of what makes someone “creditworthy.”

Here’s what that means in practice:

  • Alternative data becomes accessible: Income earned through gig platforms, rental payments, utilities, and even subscription services can be used to assess creditworthiness.

  • Thin-file and no-file consumers gain visibility: Instead of being shut out, consumers with limited credit histories can present a more holistic picture of their financial behavior.

  • Real-time data improves decision-making: Lenders can move away from backward-looking, outdated credit reports and toward dynamic, real-time financial insights.

  • More inclusive lending models: Financial institutions can build scoring systems that reduce bias, increase transparency, and serve a more diverse population.

Example: Lending to gig workers

Today, a rideshare driver with steady weekly income may still be denied a personal loan because they lack a traditional pay stub or long credit history.

With open banking, lenders can analyze transaction-level data from their bank account, verify consistent income patterns, and assess ability to repay more accurately.

This not only enables access—it enables risk-appropriate access: lenders can still protect themselves while expanding their reach.

Key enablers of inclusive open banking

Of course, open banking alone isn’t a silver bullet. To realize its potential for financial inclusion, three key factors need to be in place:

1. Consent-driven, secure data access

Consumers must have full control over who accesses their data, for what purpose, and for how long. The CFPB’s proposed rules aim to codify this, building consumer trust while laying the groundwork for widespread adoption (Reuters).

2. Lender readiness and explainability

Financial institutions need to be able to process and understand this new wave of data. That means deploying AI models that are explainable and auditable—especially important when serving populations traditionally excluded from automated decisioning.

3. Cross-sector collaboration

Fintechs, banks, regulators, and consumer advocates must work together to ensure that open banking standards are designed with equity in mind—from the types of data included to the transparency of decision-making processes.

Risks to watch

It’s important to acknowledge that open banking isn’t inherently inclusive. If poorly implemented, it could also reinforce exclusion, such as:

  • Over-reliance on tech-driven decisioning can replicate existing biases if the models aren’t designed with diverse populations in mind.

  • Lack of digital literacy or access could mean that the very people open banking aims to serve are left out of its benefits.

  • Data misuse or breaches could erode trust, particularly in communities that are already wary of financial institutions.

This is why explainability and ethics need to be embedded from the start—especially in credit risk modeling, underwriting, and affordability assessments.

Creating a more inclusive financial ecosystem

Open banking has the potential to do more than just digitize the status quo. It can enable a more inclusive financial system—where consumers are empowered to share their data, tell their financial story, and access fair, tailored financial products.

But this will only happen if institutions act with intentionality and:

  • Use open banking not just to serve new customers, but to serve them better.

  • Design systems that include explainable AI, so decisions are transparent and challengeable.

  • Collaborate across the ecosystem to ensure that open banking lifts  the most profitable ones.

Key takeaways

  1. Open banking can unlock access to credit and financial services for underserved populations, by allowing alternative, real-time data to inform risk decisions.

  2. True financial inclusion requires more than just data access—it demands explainability, transparency, and a commitment to equity from the entire financial ecosystem.

  3. Financial institutions have a choice: to use open banking to widen the gap or close it. With the right tools and intent, they can lead the way to a fairer financial future.

Want to explore how Carrington Labs helps lenders make smarter credit decisions and expand access through inclusive lending? Let’s talk.

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