Our recent insights

Post-origination monitoring should not focus only on deteriorating accounts. Better intelligence can also help lenders identify healthier customers, improve retention, and grow exposure more safely.

Early intervention in lending should go beyond missed-payment triggers. Stronger post-origination monitoring can help lenders act earlier, tailor treatment, and improve outcomes before accounts deteriorate.

Post-origination is often framed too narrowly as collections. A stronger servicing strategy can support earlier intervention, better treatment, retention, and safer growth across the portfolio.

Many lenders focus AI efforts on origination, but some of the most commercially meaningful opportunities sit after approval, where earlier visibility, better treatment, and safer growth can still change outcomes.

Carrington Labs CEO Jamie Twiss and Deputy CEO Kasey Kaplan joined Fintech Confidential to discuss why lenders need a fuller view of risk beyond traditional credit scores.